Ahmad Luqmanulhakim bin Mohd Rusli, Wan Norsyafizan Wan Muhamad, Suzi Seroja Sarnin, Meor Mohd Azreen Meor Hamzah, Noriza Othman
School of Electrical Engineering, College of Engineering, University Teknologi MARA, Malaysia
pp. 139–146
ABSTRACT
The covid-19 pandemic has accelerated the growth of online shopping and e-commerce. While shopping and e-commerce have made it convenient for customers to purchase products, issues such as failed/delayed delivery and missing parcels need to be addressed to provide a seamless and secure shopping experience for customers. In Malaysia, the implementation of Pos Laju Ezi Box Kiosk as a delivery system still faces challenges such as upfront costs, high cost of maintaining a management system and vulnerabilities in wireless communication. To overcome the aforesaid problem, this paper proposes a low-cost smart parcel box system with enhanced security. All of the designed system's processes were controlled by an Arduino Mega 2560 in this system. The system will start when couriers message the user via applications with the tracking number for the package in order to obtain the password. When the courier's message and the user-specified message match, the password will be given for security reasons. Once the password has been entered, couriers can insert the package into the parcel box. The system provides a convenient and secure solution for the delivery and retrieval of packages, reducing the risk of theft or damage to the packages..

ARTICLE INFO
Article History
Received 20 November 2021
Accepted 23 February 2023

Keywords
Smart parcel box
Arduino mega 2560
Infrared sensor (IR)
Internet of things

JAALR3303

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