9.A Study of Factors Affecting Acceptance of Counseling Service System: Service Users’ Perspective

Hsiu-Hao LiuThe Ph.D. Program in Business and Operations Management, College of Management, Chang Jung Christian University, No.1, Changda Rd., Gueiren District, Tainan City, 711301, Taiwan
pp. 54–58
ABSTRACT
As the most important case management system in school counseling works, the counseling service system must meet the needs and expectations of the school teacher-counselors (the main users). Semi-structured interviews were used to interview school teacher-counselors who have experience in using the system in Tainan. The data are recorded and semantically analyzed after the interview, and the critical factors that affect the system acceptance of the school teacher-counselors are summarized. The conclusion was to discuss the implications of this research and to suggest several future research issues.
Keywords: Usage Intention, Qualitative Research, Counseling Service System, Teacher-Counselor

ARTICLE INFO
Article History
Received 30 October 2020
Accepted 11 April 2022

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